Version : 1.2
Web Hosting, Support, Remote Support most of the time they ask their customer to send their FTP, cpanel, admin area login information sometimes the customer is afraid to send his login information because he don't trust the security of who's handling the sensitive information with our ticket sensitive data module your customer will feel safe sending his/her sensitive information by encrypting the information in the database.
All text can be changed via the included templates. We have included a modified "six" theme which includes the additions of buttons for clients on the supportticketsubmit-confirm.tpl file and the viewticket.tpl file.
In this tutorial we will show you how to successfully install and manage Modules Basket - WHMCS Secure Login Manager Module. We will guide you step by step through the whole installation and configuration process.
Your Secure Login Manager module is ready to use.
1) Add new Ticket
A. When a ticket is opened in Client area, a different section will be shown to add secure login details
B. Click on Submit Login credentials
C. Here, you can add all the credentials required for the ticket. These records will be displayed in the ticket
You can add more than one record/ delete records in one ticket by clicking Submit/Update Login Credentials. All records will be listed in Secure Records section.
1. WHMCS Secure records
A. Secure records will be found in ticket in WHMCS.
B. Clicking on it will open a new form where all the details are displayed
Admin can also delete the records from here once the issue is resolved.
C. All the records will be deleted once ticket is closed. As you can see in the below screenshot secure records are zero and ticket is closed